If you have any questions/concerns/complaints you’d like to raise with us, please contact us by any of the following means:

• Complete the Contact Form
• Contact our Customer Care Line on:
  • WhatsApp 064 966 4733
  • Phone 0861 017 457
    
• By Email:
  • For General Enquires, info@dotdot.direct
    
  • For Product and Order Enquires, customercare@dotdot.direct

We aim to get back to you within 48 hours on weekdays. Our operating hours are 08:00 – 17:00 from Mondays to Fridays and 08:00 – 12:00 on Saturdays, excluding public holidays.

Find us on social media if you want to stay up to date on special offers, important announcements and useful updates.

Dot “Just Saying”: Our social media manager works really hard on the posts, and it would mean a lot to them if you followed us.